Quick answers to common questions. Can't find what you need? Email us — see the bottom of this page.
What is AIHEYcoder?
Describe what you want in plain English and an AI builds and edits a real web app for you — no coding. Your app is hosted for you and can be shared with a link.
Do I need to sign up to try it?
You can start building for free before signing in. To save your work, buy credits, or share reliably, sign in with Google.
Why only Google sign-in? Is my password safe?
We use Sign in with Google so you don't need another password. We never see your Google password — only your name, email, and avatar. We don't collect phone numbers.
What are credits?
Building and editing with AI uses credits. You get free credits when you sign up, and more each day. When you run low, you can buy a credit pack.
Why did my credits run out?
Bigger or more complex requests use more. You get a fresh free allowance each day, and can buy more anytime on the Pricing page.
How do refunds work?
Paid purchases can be refunded in full within 14 days. Email service@tybbtech.com from your account email with your order reference, or contact Paddle at paddle.net. Refunds return to your original payment method, usually within 5 business days. See our Refund Policy.
My card statement says "Paddle" — is that you?
Yes. Paddle is our authorized reseller and handles payments, taxes, and receipts for us. A charge showing Paddle is your AIHEYcoder purchase.
How do I cancel a subscription?
Cancel anytime; it stays active until the end of the paid period and won't renew.
The AI got it wrong or my app looks broken.
AI output isn't always perfect. Tell the assistant what's wrong or what to change and it will edit the app. Always review your app before sharing.
Can I see or download the code?
Yes — you can view your project's files and download your app as a zip.
Where is my app hosted, and how do I share it?
Your apps are hosted by us. Use the Share button to get a link you can send to anyone (or share to X, WhatsApp, Telegram, and more).
How do I delete a project or my account?
Delete any project anytime. To remove everything, go to Account → Delete account — this permanently deletes your account and all projects.
What do you do with my data?
We store your projects so your work is saved and shareable. To build your app, your prompts and content are sent to our AI providers, DeepSeek and Zhipu AI (GLM). We don't sell your data or run ads. Please don't put sensitive personal info in prompts. See our Privacy Policy.
Can I export or erase my data?
Yes — email service@tybbtech.com and we'll respond within 30 days.
How do I report a shared app?
Every shared page has a Report link. Reported content may be hidden, removed, or restricted.
My app shows "under review" or was taken down — why?
Apps that get multiple reports are temporarily hidden while we check. You can still see and edit your own app while signed in. If you think it's a mistake, email us.
Email service@tybbtech.com and we'll get back to you within 5 business days. For payment questions you can also reach Paddle at paddle.net.